Customer reviews for 725ex Platinum Series™
725ex Platinum Series™
The Craftsman Exclusive 725ex Platinum Series™ engines provide easier starting, more durability, and lower emissions. These engines provide the power needed for high-performance mowing. Featuring Smooth Start™ (Craftsman Exclusive) – Two advanced engine features combine to give you an easier starting engine the Most Reliable Starting (MRS) Spark Plug and the Advanced Ignition Coil. ReadyStart® – No priming. No choking. Just pull for power.
Overall rating:
(6 reviews) 6
Rating breakdown 6 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
3
2 out of 633%recommend this product
Customer reviews for 725ex Platinum Series™
Review 1 for 725ex Platinum Series™
Overall rating
Spark plug keeps fouling
PostedOctober 27, 2012
Unhappy1103
fromIllinois
Age:45-54
Gender:Male
Length of ownership:0 to 12 Months
Frequency of use:Weekly
Level of expertise:Intermediate
Types:Push Mower
Starting
1
/
5
Power
4
/
5
Reliability
1
/
5
Performance
1
/
5
Value
1
/
5
When this thing runs it does fine. However, it fouls spark plugs rapidly. First plug lasted about 5 mowings. When the mower wouldn't start I did some research and discovered that others have had trouble with the spark plug. I replaced it and got two good mowings before the problems have started again. I can clean the plug and get it to start but it only runs for a short time before the plug is fouled again. Not sure where the defect is but it is not good.
Consfouls spark plug
No, I do not recommend this product.
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Review 2 for 725ex Platinum Series™
Overall rating
Engine failed 5 weeks after warranty
PostedOctober 5, 2012
pillar57
fromDelaware, Ohio
Age:55-64
Gender:Male
Length of ownership:1 Year to 5 Years
Frequency of use:Weekly
Level of expertise:Intermediate
Types:Push Mower
Starting
2
/
5
Power
3
/
5
Reliability
1
/
5
Performance
2
/
5
Value
2
/
5
Mower died just 5 weeks after warranty ran out even though I changed oil, filter and spark plug frequently. Very upset with engine and mower itself.
No, I do not recommend this product.
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Review 3 for 725ex Platinum Series™
Overall rating
Lawn Mower Performance
PostedAugust 18, 2012
bulky
Starting
5
/
5
Power
5
/
5
Reliability
5
/
5
Performance
5
/
5
Value
5
/
5
I have always had Briggs&Stratton engines on everything that has a motor on it from snow blowers to power washers. There has been great improvements with the engines over the years. The latest example is with the lawn mower, it starts on either the first or second pull if even it has been sitting for an extended period of time. I like the feature of automatic choke so there is no guess work to start it. The unit is extremely dependable cuts all levels of grass with no loss in power and stops within 1 to 2 seconds as designed. The only mod I added was an inline shut off so I dont have to worry about old gas sitting in the carb over the winter.
ProsQuiet
Yes, I recommend this product.
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Review 4 for 725ex Platinum Series™
Overall rating
3 uses - Less than 1 month - defective - RJ2YLE plug will not spark & unavailable
PostedJuly 8, 2012
FrustratedLawnmowerOwner
fromNW Arkansas
Age:45-54
Gender:Male
Length of ownership:0 to 12 Months
Frequency of use:Weekly
Level of expertise:Intermediate
Types:Push Mower
Starting
5
/
5
Power
4
/
5
Reliability
1
/
5
Performance
5
/
5
Value
2
/
5
While it worked it was great.
But if it mows the lawn only 3 times it is useless so the overall rating has to be nothing other than POOR.
As I said above, mowed lawn 3 times in less than one month. 3rd time engine began to sputter part-way through.
Will no longer start. Plug (RJ2YLE) will not spark.
Will no longer start. Plug (RJ2YLE) will not spark.
Cannot find replacement. All local shops, retail outlets and online tell me possible 30 days+ to stock.
Why did B&S use a part that is NOT available?
Apparently I need to pay $200+ to buy a new mower just to get the spark plug.
No, I do not recommend this product.
Response from Briggs & StrattonBy Nicole, Answer Center, July 11, 2012
I am sorry to hear about the difficulties you are having locating the spark plug. The spark plug RJ12YLE can be replaced with the Briggs & Stratton genuine part number 799876. Additional information on the spark plug for this engine can be located here: http://bit.ly/p4Pc6M
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Review 5 for 725ex Platinum Series™
Overall rating
Excellent if you replace the spark plug
PostedApril 20, 2012
Gimpy
fromPortland, OR
Age:45-54
Gender:Male
Length of ownership:0 to 12 Months
Frequency of use:Weekly
Level of expertise:Expert
Types:Push Mower
Starting
1
/
5
Power
5
/
5
Reliability
1
/
5
Performance
5
/
5
Value
5
/
5
Champion RJ2YXLE spark plug that came with it defective out of box, failed completely after two uses. Could not find replacement under this number. Used common J17LM instead (fits hole and sparks OK), runs much better now. Not sure long term, or why B&S chose to use an unavailable part. They need to fix this.
Consconsumer must re-engineer
No, I do not recommend this product.
Response from Briggs & StrattonBy Nicole, Answer Center, April 24, 2012
We’re sorry to hear about the difficulties you are having with your push mower with Briggs & Stratton engine. So that we can thoroughly review and respond, please submit the details of the issue you have been experiencing at the following link: http://bit.ly/tFhAXw
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Comments (1)
hoofer
Additional information about hoofer could not be loaded.
Posted May 26, 2012
Thanks for the comment. Exact same thing with me. Two uses then the mower would not start. I need to know a proper replacement plug?
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Review 6 for 725ex Platinum Series™
Overall rating
This is a great product.
PostedMarch 21, 2012
Pusher7
fromChicago, IL
Age:45-54
Length of ownership:0 to 12 Months
Frequency of use:Weekly
Level of expertise:Intermediate
Types:Push Mower
Starting
3
/
5
Power
4
/
5
Reliability
4
/
5
Performance
4
/
5
Value
5
/
5
I have today used my mower with a B&S engine with 7.25 torque. I have very fine grass, and this is easily cut. This is my second B&S engine. Would have liked to purchase a snapper in preference to the craftsman Platinum mower, but price higher
ProsEasy to assemble
ConsNoisy
Yes, I recommend this product.
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Read comments (3)
Comments (3)
happy
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Happy/ and recomend
Posted July 2, 2012
I should say that the last mower I bought, I purchased 22yrs. ago and this mower has started 1st. or 2nd pull every yr. I had absolutely no trouble with it and did not take very good care of it....would still be using it but the body is rusted out and enough with the duck tape and wire...but still runs great! I think they should take this one apart and see what they did right....
This new mower out of the box started first pull and mowed great....grass was a little tall, but the mower went right through it and did not bog down at all, I have noticed that when the grass is wet it doesn't hold as much grass in the bag...this is not a complaint just observation, I'm happy with this mower...and hope for another 22yrs.
This new mower out of the box started first pull and mowed great....grass was a little tall, but the mower went right through it and did not bog down at all, I have noticed that when the grass is wet it doesn't hold as much grass in the bag...this is not a complaint just observation, I'm happy with this mower...and hope for another 22yrs.
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Groundskeeper
Additional information about Groundskeeper could not be loaded.
Wonderful Engine!
Posted April 29, 2012
This engine is powerful! It starts instantly with the pull start! The electric start is fantastic! This engine is smooth and powerful! I am 67 yrs old and have mowed alot of grass in my lifetime! My thanks go to Briggs & Stratton Well done !!
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LynchburgUser
Lynchburg, va
Additional information about LynchburgUser could not be loaded.
broke on 3rd use
Posted April 1, 2012
I purchased this mower in the fall of 2011 at Sears, used it twice in the fall and parked it for the winter. On 03/29/12 I started it just fine for use, restarted it several more times fine. Shut it off to clear sticks and went to restart it and the pull cord came full pull but then nothing. No start or recoil. Sears takes a month to fix and I couldn't wait that long again to repair. Took apart and the recoil spring had broke where it was narrow and pierced. I bent the spring enough to get one more pull and finished the yard. Now I need to spend $38.00 for a new Starter-rewind assembly in order to use it a fourth time. Not happy.
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